FAQ

  • What are your hours of operation?

    We are open 24/7, 365, with the exception of Mondays from 2p.m.-4p.m., and most Saturday evenings. You may schedule in-advance for an off-hours-ride to ensure service.

  • Am I able to schedule ahead?

    Absolutely! Just text our AI assistant, Sabrina, to get started!

  • I don't know an exact time for my pickup, are you still able to accommodate?

    In general, we leave a 10 minute window, 5 minutes before and 5 minutes after a set pickup time. If your needed window is any longer than 10 minutes after a scheduled pickup, you can schedule a range. We have a "Wait For Me" option for $10 an hour, multiple hours are at a reduced price, $9hr/for 2, and every hour after that is only 8.

  • Do you take cash?

    Our drivers are equipped to take cash, Cashapp, Venmo, and all major credit/debit cards!

    (For driver safety, we do not carry cash and are therefore unable to give change at this time.)

  • Do you provide service outside the Des Moines area?

    We do! Many of our clients travel to and from The University of Iowa Hospitals and Clinics in Iowa City and Pride events in every city. Each client is unique, so we encourage you to text Sabrina for a customized plan for you!

  • What is the max capacity of clients in your vehicles at a time?

    As many as there are seatbelts! (Usually 4-5.)